Trust is the foundation of Findin. We take your security and privacy seriously, implementing industry-leading practices to protect your data.
Our Security Commitment
At Findin, security isn't an afterthought—it's built into every aspect of our platform. From how we store your data to how we verify user identities, we prioritize your safety at every step.
Data Protection Measures
Encryption
All data transmitted to and from Findin is encrypted using industry-standard SSL/TLS protocols. Your personal information, login credentials, and communications are protected both in transit and at rest.
Secure Authentication
We use AWS Cognito for user authentication, providing enterprise-grade security for your account. This includes:
- Secure password hashing and storage
- Email verification for all accounts
- Protection against brute force attacks
- Secure password reset procedures
- Session management and timeout controls
Database Security
Our data is stored in Amazon DynamoDB with multiple security layers:
- Encryption at rest for all stored data
- Access controls and permission management
- Regular security audits and monitoring
- Automatic backups and disaster recovery
- Network isolation and VPC protection
Privacy Protection
Data Minimization
We only collect data that's necessary to provide our services. We don't sell your personal information to third parties, and we never will.
User Control
You have full control over your data:
- Access your personal information anytime
- Update or correct your data
- Delete your account and associated data
- Control what information is publicly visible
- Manage communication preferences
Transparent Policies
Our Privacy Policy clearly explains what data we collect, how we use it, and how we protect it. We notify users of any material changes to our policies.
Content Safety
Review Verification
To maintain authenticity, we verify all user accounts and monitor reviews for suspicious activity. Fake reviews and manipulation attempts are quickly identified and removed.
Content Moderation
Our moderation team reviews reported content and enforces our community guidelines to keep the platform safe and respectful for everyone.
Local Picks & User-Generated Content
Findin supports community Local Picks—curated entries for favorite spots and hidden gems. These contributions are subject to our Reviews & Ratings Policy and Acceptable Use Policy. Explore Local Picks on Explore Local Picks.
Business Data Protection
For businesses using Findin:
- Your business information is securely stored
- Customer data is protected with the same standards
- Analytics and insights are anonymized
- You control what information is public
- We never share your business data without permission
Continuous Improvement
Security is an ongoing commitment. We regularly:
- Conduct security audits and assessments
- Update our systems with the latest security patches
- Monitor for potential threats and vulnerabilities
- Train our team on security best practices
- Review and improve our security protocols
Report Security Issues
If you discover a security vulnerability or have concerns about your account security, please contact us immediately at support@findin.app. We take all reports seriously and will respond promptly.
Your trust matters to us. We're committed to maintaining the highest standards of security and privacy to protect your data and ensure a safe experience on Findin.