Trust & Safety
Building trust in our community
Contents
Trust is the foundation of our community. We're committed to creating a platform where users and businesses can connect with confidence and transparency.
Our Commitment
We work continuously to maintain a trustworthy platform through verification, moderation, and community standards that protect everyone who uses Findin.
How We Build Trust
Verification
- All business listings are reviewed before going live
- We verify business information and legitimacy
- Email verification required for all accounts
- Ongoing monitoring of listings for accuracy
Content Moderation
- Active moderation of reviews and content
- Clear community guidelines and policies
- Quick response to reported issues
- Removal of inappropriate or misleading content
Transparency
- Clear terms of service and policies
- Honest communication about platform changes
- Visible review and rating system
- Open feedback channels
Community Standards
We expect all community members to:
- Be honest and authentic in their interactions
- Respect other users and businesses
- Provide accurate information
- Follow our acceptable use policy
- Report violations when they see them
Reporting & Accountability
When you report an issue, we take it seriously:
- All reports are reviewed within 24 hours
- We investigate thoroughly and take appropriate action
- Serious violations may result in account suspension
- Users can appeal moderation decisions
Data Protection
Your data security is paramount:
- Industry-standard encryption for sensitive data
- Secure authentication and authorization
- Privacy-focused data handling practices
- Transparent privacy policy
- User control over personal information
Continuous Improvement
Trust and safety is an ongoing commitment. We regularly review and update our practices to better protect our community and maintain a trustworthy platform.
Questions or Concerns?
If you have questions about trust and safety, contact us at support@findin.app